Public
FAQ — Verification & Email
Troubleshooting for email and phone verification.
Verification Email Not Received
- Check your spam or junk folder first.
- Confirm you registered with the correct email address.
- Re-send the verification link from the login page (Resend Verification Email) or the Verification page in your Dashboard.
- Some email providers delay delivery — wait 10–15 minutes.
The Link Expired
Verification links expire after a while. Request a new link from the Verification page and use it promptly.
Phone Code Not Arriving
- Make sure your phone number is entered correctly, including the country code.
- Wait a minute and re-request the code.
- If SMS keeps failing, make sure your email is verified first — email verification unlocks the basics.
Already Verified?
If you verified but a feature still asks for verification, refresh the page, or sign out and sign back in.
🔍 Tip: Add our email address to your contacts so verification messages are not filtered.
Need help with this page?
Open the Report page to file a report or a support ticket — appeals are handled through the same form.