SKILLTUBE Help
All topics
Account
Account Settings
Update your profile, change your password and keep your account secure.
PublicBilling & Subscription
Compare plans, upgrade or downgrade your subscription and manage your payments.
PublicMembership Tiers & Prices
Compare Member, Demander, Service Provider and Golden Service Provider — benefits and prices.
PublicCommunity
Demander Guide
Choose the Right Provider
Evaluate providers by rating, reviews and verification before you commit.
DemanderOrders, Delivery & Review
Track your orders from agreement to delivery, then review the result.
DemanderPost a Request
Describe what you need and let providers come to you.
DemanderWishing Well
Tell the community what you wish for and let service providers pick it up.
DemanderFAQ
FAQ — Payments & Billing
Fix payment problems, check invoices and understand your billing.
PublicFAQ — Sign-in & Password
Fix sign-in problems, reset your password and recover access to your account.
PublicFAQ — Verification & Email
Troubleshoot email and phone verification problems.
PublicFAQ — Watching & Playback
Fix videos that won't load or play, and improve your playback experience.
PublicFAQ & Troubleshooting
Browse common questions by topic — sign-in, verification, payments and playback.
PublicGetting Started
Member Features
Account & Identity Verification
Verify your email, phone, identity and business to unlock more of SKILLTUBE.
MemberAI Setup
Connect your own AI provider so Skilltube's AI tools use your key — test it, pick a model, save.
MemberChat & Calls
Talk to service providers, buyers and sellers with instant chat, voice and video calls.
MemberHistory, Watch Later & Favorites
Revisit what you watched, build a Watch Later playlist and keep your favorites.
MemberYour Dashboard
The control center for your account — profile, shop, billing and support in one place.
MemberProvider Guide
Batch Create Services or Products
Create up to 20 listings in one submit — from images, from titles, or with an Excel template.
ProviderCreate a Service or Product
Turn your skills into a listing — set the title, price, category, area and images.
ProviderFulfill Orders & Billing
Deliver work, track your transactions and keep your records clear.
ProviderImprove Your Listings
Small changes that make your listings clearer and more attractive.
ProviderManage Your Shop & Verification
Set up your shop page, turn it on and off, and complete business verification.
ProviderRespond to Requests & Wishes
Turn incoming wishes and matches into orders with fast, clear responses.
ProviderTrust & Safety
Age-Restricted Content
Some shops and listings are age-restricted. Here is how age gates and country rules work.
PublicReport & Appeal
Report inappropriate content, open support tickets and follow up in the Message Center.
PublicSafety & Trust Tips
How to trade safely — keep money and communication on SKILLTUBE.
PublicUsing SKILLTUBE
Buy a Service or Product
From finding an item to completing your order — the full buying journey.
PublicCommenting on Videos
Share your thoughts under a video — post comments with text and emoji.
PublicSearch and Browse
Find videos, services and products fast with search, category browsing and filters.
PublicSharing Videos & Listings
Share any video or service/product listing to social media, messaging apps, or copy the link.
PublicShops and Brands
Browse shop cards, open a shop page, focus shops, and use its listings and actions.
PublicWatching Videos
Use the watch page player, action buttons, favorites, comments and recommendations.
Public